Payments

When making a reservation, we ask a deposit of 30% of the total rental amount. Four weeks before arrival the full amount has to be paid to us.

Cancellation

In case of cancellation more than 12 weeks before arrival, the deposit will be refunded after deduction of € 100,- administration costs. After that, we will charge the entire rental amount. We advise you to take out cancellation insurance. Shortening your stay is seen as a partial cancellation, the rental amount will be calculated over the entire initially booked period.

Arrival and departure

On the day of arrival, you can moving to your lodge tent or apartment starting from 3 PM. Check out is possible until 10 AM on the day of departure. From 10 AM our cleaning team will start cleaning the accommodation for the next guests.

Changeover days

In high season (June, July, and August) the changeover days of the lodge tents and apartments are on Saturdays.

The length of stay in the high season is at least 1 week.

An obligatory towel package consists per person of: 1 Hammam towel, 2 large towels, and 2 small towels.

We will charge the following costs:

Tents               :  8 euro p/p 

Apartments     : 10 euro p/p 

A cot and high chair can be added at no extra cost. However: as long as stocks lasts.

All prices are exclusive of tourist tax of  a 1,50 euro p.p. for a maximum of 5 days.

Pets are unfortunately not allowed.

The accommodations are non-smoking. Smoking is not allowed inside.